 | This article needs additional citations for verification. (June 2013) |
 | |
_Causeway_Link_MAL-JWN1462_CW1_2025-01-12.jpg) Causeway Link Yutong ZK6126HG buses on service CW1 at Kranji MRT station, January 2025 | |
| Causeway Link | |
| Company type | Private limited company |
| Founded | 2003 |
| Founder | Lim Han Weng [1] |
| Headquarters | Johor Bahru, Malaysia |
Area served | |
| Products | Cross-border bus service Public bus service Chartered bus service Airport shuttle bus service Express bus & Leisure bus service |
| Divisions |
|
| Website | www |
Handal Indah Sendirian Berhad (lit. 'Handal Indah Private Limited'), trading as Causeway Link, is a private bus company with operations in Malaysia and Singapore. The company is based in Johor Bahru, and is the largest bus operator in Johor. It operates cross-border public buses into Singapore through the Johor–Singapore Causeway and Malaysia–Singapore Second Link. The company also operates local public buses in Johor Bahru, the Klang Valley and Malacca, as well as express buses connecting these regions to various destinations in Johor Bahru and Singapore.
History
The company was established in 2003 by Lim Han Weng.[2][3] It was the first Malaysian bus operator allowed to operate between Malaysia and Singapore.[3] Lim's daughter, Lim Chern Fang, joined him in the company in the same year and eventually became its chief marketing officer.[3]
On 29 November 2021, during the COVID-19 pandemic, Singapore and Malaysia started a Vaccinated Travel Lane (VTL) land service between Larkin Sentral, Johor Bahru and both Woodlands Temporary Bus Interchange and Queen Street Terminal, Singapore with Causeway Link operating the route between Larkin to Queen Street Terminal.[4]
This services was renamed to Vaccinated Travel Bus Service (VTBS) on 1 April 2022 in line with the reopening of the Singapore-Malaysia Land Border for vaccinated travellers. The bus service ceased operations on 1 May 2022 when regular cross-border bus services resumed on that same date.[5]
Since 2022, the local public buses in Johor Bahru operated by Causeway Link have accepted cashless payments such as Visa card, NFC using smartphone or smartwatch, and QR code payment, making Johor Bahru the first Malaysian city to support contactless payment using smart devices on urban bus network.[6][7]
In 2024, Lim's son, Lim Chern Chuen, was appointed Chief Executive Officer.[3]
In March 2025, Causeway Link was listed on Bursa Malaysia, the Malaysian stock exchange, and its initial public offering was oversubscribed 6.6 times.[3]
On 21 July 2025, around 100 Causeway Link's drivers went on strike,[8] refusing to ferry passengers across the Causeway from Johor’s Bangunan Sultan Iskandar (BSI) immigration complex.[9] Affected passengers either walked across Causeway to get to Singapore or took buses arranged by Johor according to Johor State Works, Transportation, Infrastructure and Communication Committee chairman Mohamad Fazli Mohamad Salleh.[9] According to a non-striking bus driver, the strike was due to pay and work adjustment which significantly reduced salaries and increased trips.[10] The strike was triggered when the salaries were paid a day late.[10] Causeway Link released a statement on the same day that the strike had been resolved after 45 minutes and that it was triggered due to miscommunication over salaries matters.[11]
Services
- Cross-border bus services between Johor Bahru to Singapore. Currently the largest provider of cross border services with 7 main routes that goes through Johor–Singapore Causeway and Malaysia–Singapore Second Link crossings and some branch services.
- Largest operator of local services for Johor Bahru areas (including Iskandar Puteri and Pasir Gudang), mainly under the myBAS Johor Bahru scheme
- Largest operator of Bas Muafakat Johor around Iskandar region, free bus services for locals in the area
- Express buses from Larkin Sentral to various destinations in Malaysia
- Provider of some Klang Valley bus routes under BNR scheme - mainly operates routes from Kuala Lumpur to Klang and Puchong local routes, their acquisition of Selangor Bus allows them to operate in Kepong and Kuala Selangor as well.
- Main provider of BAS.MY Melaka, running local bus routes around the state.
See also
References
- ^ "About Us - Causeway Link - The Largest Public Bus Provider in Johor". Causeway Link. HI Mobility Berhad. 15 May 2019. Retrieved 29 May 2025.
- ^ "About Us". Causeway Link. Retrieved 10 March 2021.
- ^ a b c d e "Causeway Link: How a Malaysian family built the company behind the yellow 'smiley' buses and takes it public". The Straits Times. 3 June 2025. ISSN 0585-3923. Retrieved 22 July 2025.
- ^ Mohan, Matthew (24 November 2021). "Singapore-Malaysia land VTL to be launched on Nov 29, travellers must use designated bus services". CNA. Retrieved 22 July 2025.
- ^ Kok, Yufeng (22 April 2022). "S'pore-Malaysia cross-border public bus and taxi services to resume from May 1". The Straits Times. ISSN 0585-3923. Retrieved 22 July 2025.
- ^ "ManjaPay - Manja". manja.my. 5 December 2022. Retrieved 21 June 2025.
- ^ "Transit with VISA". Causeway Link. 23 June 2022. Retrieved 21 June 2025.
- ^ "Bus drivers go on strike, thousands stranded at Johor-S'pore border". Free Malaysia Today. 21 July 2025. Retrieved 22 July 2025.
- ^ a b "Wage strike by bus drivers ferrying passengers across Causeway causes morning disruption". The Straits Times. 21 July 2025. ISSN 0585-3923. Retrieved 22 July 2025.
- ^ a b "Wage strike by Malaysian bus drivers plying Johor-Singapore Causeway left thousands of commuters stranded". CNA. 21 July 2025. Retrieved 22 July 2025.
- ^ Shadiqe, Jassmine (21 July 2025). "Bus services back to normal at BSI after salary misunderstanding resolved". NST Online. Retrieved 22 July 2025.
External links
- "Bus operator to improve Putra Perdana route".
- "Causeway Link buses now available from Mall of Medini to Singapore".
External links
Italicised entries are planned or under construction | |||||
| Operators | _-_0625.jpg) | ||||
| Interchanges |
| ||||
| Terminals | |||||
| Depots | |||||
| Miscellaneous | |||||
 | This article about transport in Malaysia is a stub. You can help Wikipedia by adding missing information. |
